Subscription error charged twice

Started by Head_North [1865937] on 31 Jul 2017 in Bugs & Issues.

4 replies · 59 views · thread synced 23 Sep 2026 · 5 days ago · View on torn.com

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Head_North [1865937] 31 Jul 2017, 01:26 TCT · #1

I pay for mine and my wife subscription. We were both credited with our monthly points twice. With doing so it charged my bank account four times, 2 times more than it should have. I need this resolve as you were not authorised to charge me two more times. With this message I'm also bringing to your attention a major bug.

Thank you

Kate [1701775] 31 Jul 2017, 01:55 TCT · #2

You will have to mail payments@torn.com with your name and transaction ID number.

Baker420Jane [1034730] 31 Jul 2017, 02:07 TCT · #3

What is the transaction id?

Philistine [475622] 31 Jul 2017, 03:47 TCT · #4 · edited

You should have gotten an email from Torn or whatever provider you used for the payment method, the ID will be in that email.

flufffy [494285] 31 Jul 2017, 04:20 TCT · #5

It was someone else that replied there Phil, his wife perhaps [:hushed:]