Thou: Hi there. I was hoping to get my bug ticket reopened. :) It's impossible to split a full house in poker. Thank you!
Stewie: I believe aurel1 already dealt with it. If it didn't get changed, then he won't have found anything wrong with the logs. It won't be reopened.
Thou: He made a mistake. I have messaged him as well. He simply verified that the pot was split effectively, but failed to recognize that I had the winning hand. A split was eggregious.
Stewie: He has not made a mistake.
Thou: You have verified this? That seems somewhat dismissive.
Thou: I have no reason to lie, I've played Torn for a very, very long time, and brought others to the game. I expect nothing but a little attention to detail in this matter.
Stewie: aurel1 has checked the logs. He knows exactly what your hand is, and what the hand of your opponent was.
Thou: That's obvious information stewie. We did not have the same hand. I could be wrong, I just request that someone takes a second look knowing that a full house with three tens beats a full house with three nines. If he has looked again, maybe, i
Thou: I would love to know.
Thou: No information was given besides the split, my report made it clear that I dispute his win, no split requires. People make mistakes, especially folks who handle vast online queues of inquiry in a given day. :)
Thou: So forgive me for questioning your apparent confidence. I also understand poker fairly well, and this whole thing will appear pretty funny if you don't take another look. Thanks for your time!
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I don't believe this needs checking again, but the user would like some assurance that the payout was correct.
Passing back to Pavel.