lost to a hand for 10mill or so on a hand that should of been a split i had j9 opponent had j10 the bored was jqq10 rag so we both had twp pair with a 10 kicker
poker
Started by Kreacher69 [1874440] on in Bugs & Issues.
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Please provide a gameID and exact time played.
i dont remember what the id was an i dont have the pm any more that i sent to the staff member i talk to
hopeing to get my money back
if i cant get my money back from a poker bug mistake its gonna me quite an delete my account im mad about it
Please provide at least anything - time played?
09:58:20 - 23/05/19 like right before this. wish i could remember what staff member i talked to first that i give all that info too
Passing over to Pavel to look into then.
We can see if he can check anything based on the time specificed above.
Thanks.
We can see if he can check anything based on the time specificed above.
Thanks.
Sorry, but I can't find a game that corresponds with what you described. I checked all games in 30 minutes window at the table, where you were active at the time you provided, and there was the only win with 2 pairs, however and cards are different. There was another actually, but in that case you was a winner (12.5mil). Next time if something like this will happen, please provider all possible info.