Skip to content
TORNLIFE More

Bug/error report tool

Started by Nadbash [2183654] on in Suggestions.

3 replies · 19 views · thread synced · 11 days ago · View on torn.com
About this thread

Posts archived: 4 / 4 posts (100%) · the total is Torn's reply count + the opening post at the last fetch

Counted by TornLife from the archived posts.

Archived posts
4
Discussion span
→
People posting
3
Likes on archived posts
0
Authority score
24 / 100
Historical score
13 / 100
Story score
28 / 100
Engagement score
32 / 100
Nadbash [2183654]
It would be handy to have a quick, easy way to submit a report about bugs/errors you encounter without having to broadcast them on the forums, especially if the bug or error leads to an exploit.

Either we could use bugzilla or throw a little box up that automatically grabs a date/timestamp, notes the server you're on, and has a section for entering a description of the bug, a separate section for replication instructions and a checkbox that you can click that specifies whether or not the bug is repeatable.

If possible in the "replication instructions" section force the formatting into either bullet point or numbered format, in my experience as a software/hardware tester, forcing the instructions into an organized format like that tends to result in clearer and more comprehensive instructions.
Hcom3 [2003693]
Why should the devs completely redesign a system that is fully functional? And if there is an exploit there is already an easy way to report it without sharing details. Also adding different extensions(or whatever Bugzilla is I don't use it) would just complicate an already fairly simple process.
Nadbash [2183654]
The thought was to make it easier and more accessible. We have tens of thousands of active players, yet only a few hundred that are active in chat and the forums. In addition to the fact that some people are just shy, a lot of them are shitty at putting their thoughts into written words. Something like this would assist them by assisting them in organizing it on a standard, easy to read format.

If not a report tool then at least we should have some sort of bug report form to fill out.
HecticToast [2474390]
Good day.
As part of the rules, I'd like to report an exploit. I can purchase items from the bits and bobs store for $5 but sell them on the item market for $400. That is just one example. I've done it with beer and bricks before I realised it was against the rules.
Kind regards
HecticToast