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Verification

Started by buzzard [2070555] on in Bugs & Issues.

10 replies · 268 views · thread synced · 3 days ago · View on torn.com
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Most-liked replies

  • Chedburn [1] Admin · 5 likes ·
    Thanks!! All should work as expected now - SMS's should be successfully delivered to those in the US.
  • Chedburn [1] Admin · 3 likes ·
    I found the cause, we have to go through this legislative BS to be able to send messages in the US now for some reason since March 1st. We are also no longer allowed to show "TORN" as the sender, …
buzzard [2070555] · #1
So, I used to get a text to my phone to verify my account but now I have to use "try another method" and I receive an e-mail with the code. Wonder why it stopped sending the code to my phone?
CloudJumper [1636201]Staff · #2
Per the logs it is being sent through fine. Are you certain your carrier isn't blocking any of your messages?
buzzard [2070555] · #3
No, I'm not sure. No reason to though. As long as it doesn't mess me up using "the other way" and have it sent to my e-mail, I will be fine.

Good to hear ya'll have logs to check.

Thanks, CloudJumper.
python [1009878] · #4
Usually the verification texts come from short form numbers these often get blocked by networks in some countries or by having premium rate messages blocked as a service even though there isnt a charge it can still flag as premium if another service uses the same short number, ia why I prefer the authentication app as saves the hassle of SMS
Chedburn [1] Admin Developer · #7
It seems many carriers are simply rejecting the verification SMS messages - I don't think there's anything we can do about that but I've put in a support ticket.
Chedburn [1] Admin Developer · #8
I found the cause, we have to go through this legislative BS to be able to send messages in the US now for some reason since March 1st. We are also no longer allowed to show "TORN" as the sender, but instead the exact number.

I've filled out the application, this should be resolved soon hopefully.