Newsletter Bonus not working

Started by _sarge_ [688080] on 7 May 2022 in Bugs & Issues.

1 replies · 39 views · thread synced 23 Sep 2026 · 10 days ago · View on torn.com

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_sarge_ [688080] 7 May 2022, 17:42 TCT · #1

I tried to clam the 250e bonus in the newsletter but it was denied.
I assume it's because I've changed my email address and the newsletter was sent to my previous email address.
I changed for a security reason as may others so is this a bug or policy?

Thanks

bogie [148747] Admin Staff 7 May 2022, 18:11 TCT · #2 · edited

Your assumption is right, I believe the error message you received also confirms this, it's trying to validate but there's no valid account for it to send to. Simply resend to your new email via the settings page and claim.