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Two-factor authentication problem.

Started by Pjur [823544] on in Bugs & Issues.

2 replies · 54 views · thread synced · 3 days ago · View on torn.com
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Pjur [823544] · #1 · edited
Device: samsung SM-G991B Android: 14 App version: 2.0.9
Cant log in to torn.com.
"George from torn.com" wont suddenly send me an one-time authorization code's anymore.

Mails aint going to spam.
Right now writing from torns android app.

Torn site recognizes me. Browser tab shows im traveling (what is true). And asks 6 digit pin. I have waited 300 sec and pressed resend - nothing.
I have pressed on my profile icon upper right and in menu used "logout" to try to enter email and pass again, but same thing.
Browser and device doesnt matter as sending 2-factor email aint affected by that (tried chrome, edge).

May it be related to mega laggs that torn has had multiple days lately?

Last working one time pass recei ed yesterday and before that never had any problems.
CloudJumper [1636201]Staff · #2
Nothing has been changed from Torn side, if the codes have stopped coming through randomly it would be because of some changes made from your mail service provider. You are not using a mainstream service provider, so there's not much we can do to troubleshoot. I can only recommend you to add george@torn.com to your safe sender list and double check your spam folder.

If nothing works, I would highly recommend you to switch over to Authenticator based 2FA, as it is much more reliable and secure.

Thanks!
Pjur [823544] · #3
And it was mailbox server side issue.
5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been blocked.

Sadly authenticator based 2fa doesnt suit for me.
Tested with newsletter and letters are coming through.
Ty