Subscription billing issue

Started by TheStoneMan [3727801] on 11 Mar 2026 in Bugs & Issues.

2 replies · 80 views · thread synced 23 Sep 2026 · 3 days ago · View on torn.com

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TheStoneMan [3727801] 11 Mar 2026, 00:51 TCT · #1

I just noticed that I have been being charged twice each month for my subscription since Sept '25 as far as I can tell. Not sure if this is the right place to post, if not please direct me to the correct place :]

Device: OnePlus NE2217 Android: 15 App version: 2.3.19

Cheesus [505043] Wiki Contributor 11 Mar 2026, 03:08 TCT · #2

For billing issues, your best course is to send an email with any details to payments@torn.com

CloudJumper [1636201]Staff 11 Mar 2026, 10:01 TCT · #3

For any payment/donation related query, please write an email to payments@torn.com including your Transaction ID and your Player ID. You will get a response within 1 business day in most cases. Any concerns regarding refunds can be handled over email.

Thanks..!!