Getting "An Error Occured" when trying to bet in Keno. But its taking my money and not showing up in logs.
Keno bug
Started by Baymax [3182441] on in Bugs & Issues.
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- bogie [148747] Admin
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The main bug is now fixed, lost funds are presently being investigated and we will aim to restore those to all affected players asap.
The main bug is now fixed, lost funds are presently being investigated and we will aim to restore those to all affected players asap.
Has the money been returned to players yet?
You should have an event come through like this:
11:57:34 - 07/06/26 You attempted to pay upkeep on your property earlier today at 09:26:42 TCT, however this process was unsuccessful due to a system error. Your money was taken, but your property's upkeep bill was not reduced. We have compensated you with a Cashiers Check for $1,410,000, it can be collected at the bank. We're sorry for the inconvenience.
I have asked the devs to check.
Based on what the devs have mentioned, only the logs and the feedback on screen were missing. The games still worked. These are the results of your spins, in case you are interested: