Started by Dronun [3184548] on in Bugs & Issues.
Posts archived: 2 / 2 posts (100%) · the total is Torn's reply count + the opening post at the last fetch
Counted by TornLife from the archived posts.
I recently noticed that all of my older chat messages with people seem to have been removed. I'm using Chat 2.0 but until a few days ago everything seemed to be still there.
I couldn't find anything in the patch notes about messenges being deleted so I'm assuming it's unintentional?
Please follow the confirmed thread on this issue.
Sendbird have changed their retention period policy and have stopped storing the messages that are older than 6 months. Luckily, the devs have already been working on an in-house solution for Chat and we have all of the older messages backed up in our databases and we are already recording all of the new chat messages as well. Once Chat 3.1 is rolled out, all of these older messages would become available again. We don't have any solution for this issue in the current Chat version because Sendbird doesn't show us any of the older messages anymore.
Mentions: Chats purged?