I purchased stock and clicked confirm before the price updated and my purchased stock transaction price changed to the price after price update which must have occurred AFTER I confirmed my transaction but during the processing time.
The purchase price should be the value when I clicked confirm, not the value of a couple of seconds later when the price update occurred while my transaction was still being processed by the servers.
If someone orders goods from a business one day, and the next day the price changes, the business is still required to provide goods at the price displayed at the time of sale. They don't get to write back to the customer and say "Sorry, the price changed since you placed your order so you have to pay us some more money".
As you can see from the screenshot I bought at 49.37. The price did not update while I was trying to buy (as you indicated with the GIF you showed me on the ticket you closed). I confirmed my transaction before the price update began and received a confirmation of my transaction, and for just maybe half a second the price on my stock block was showing a current price of £49.37.
I purchased stock and clicked confirm before the price updated and my purchased stock transaction price changed to the price after price update which must have occurred AFTER I confirmed my transaction but during the processing time.
The purchase price should be the value when I confirmed, not the value of a couple of seconds later when the price update occurred while my transaction was still being processed.
This is an issue I encounter regularly. I'll add the screenshot later from my laptop, it's a lot of faff from my phone.
I can't say because the screenshots on that issue no longer work. People seem to be describing a similar error though, they confirm the purchase at old price and the transaction occurs at a new higher price that was not on the confirmation request.
So this has remained unfixed for more than 2 years? And you guys just keep saying "we fixed it" when you haven't, because it's difficult to replicate?
I purchased stock and clicked confirm before the price updated and my purchased stock transaction price changed to the price after price update which must have occurred AFTER I confirmed my transaction but during the processing time.
The purchase price should be the value when I clicked confirm, not the value of a couple of seconds later when the price update occurred while my transaction was still being processed by the servers.
If someone orders goods from a business one day, and the next day the price changes, the business is still required to provide goods at the price displayed at the time of sale. They don't get to write back to the customer and say "Sorry, the price changed since you placed your order so you have to pay us some more money".
As you can see from the screenshot I bought at 49.37. The price did not update while I was trying to buy (as you indicated with the GIF you showed me on the ticket you closed). I confirmed my transaction before the price update began and received a confirmation of my transaction, and for just maybe half a second the price on my stock block was showing a current price of £49.37.
As you can see from the screenshot I bought at 49.37. The price did not update while I was trying to buy as you indicated with your GIF. I confirmed my transaction before price update.
I have a screenshot that shows otherwise. The "price updating" did not display before I clicked confirm. My transaction confirmed message showed as 49.37 but stock block shows 49.38.
Please reopen this issue. I will load the screenshot when I am on my laptop, or I can email it.
I purchased stock and clicked confirm before the price updated and my purchased stock transaction price changed to the price after price update which must have occurred AFTER I confirmed my transaction but during the processing time.
The purchase price should be the value when I confirmed, not the value of a couple of seconds later when the price update occurred while my transaction was still being processed.
This is an issue I encounter regularly. I'll add the screenshot later from my laptop, it's a lot of faff from my phone.
Also having issue of the "price updating" getting stuck and not showing the new price.
Also have the issue that I confirmed my transaction, then stock prices increased, and my purchase is showing incorrect information. I screenshotted this but have difficulty adding a screenshot from my phone.
![[image: i.imgur.com]](https://i.imgur.com/JyR5A4D.png){kind=link}