Currently. even if you turn on the noise alert option, it will not work for new chatboxes, only existing ones. For example, if a person initiates a new chat with you, then there won't be a noise. Same with old chatboxes that you close, if the person chats with you again it won't make a noise.
Basically you need to have an existing chatbox with a person AND not remove the chatbox later so the noise option can work, and because of that I've lost so many customers as a reviver because I can't hear noises when they ask for revives. Now what I've had to do was literally keep every single chatbox saved but closed, and this is what it looks like right now: https://puu.sh/zS1Om/6930b9439f.png
Currently. even if you turn on the noise alert option, it will not work for new chatboxes, only existing ones. For example, if a person initiates a new chat with you, then there won't be a noise. Same with old chatboxes that you close, if the person chats with you again it won't make a noise.
Basically you need to have an existing chatbox with a person AND not remove the chatbox later so the noise option can work, and because of that I've lost so many customers as a reviver because I can't hear noises when they ask for revives. Now what I've had to do was literally keep every single chatbox saved but closed, and this is what it looks like right now: https://puu.sh/zS1Om/6930b9439f.png