TheStigDriver: forum

Torn Friends, 

I'm getting pretty frustrated about an experience with the guy running payments@torn.com.
I'll summarize the problem quickly, then paste our unhealthy back and forth below. 

- Bought a donator pack with crypto. Money is spent

- Received confirmation number

- Did not receive donator pack

- Contacted payments@torn.com, he has no record of the transaction

I've still not received the single donator pack.
It should be clear that I won't be back to the game.

I'd like to just have a refund at this point.

Below is the email correspondence between me and Joshua, Torn Community Manager, ID: [148747]

____________________

From Me: March 11

Paid for donator pack with order number 34972905 but did not receive.

TheStigDriver [4158725]

From payments@torn.com: March 12

Hello, I do not recognize this order number - was this with Googleplay? There should be an order number beginning "GPA."

From Me: March 12

I've attached all the things that your website asked me to keep.

Order number 34972905

[two jpgs and one mp4 of the transaction were attached as evidence that I've spent my money]

From Me: March 12... 5 business hours later

Paypal, Amazon, cryptocurrency. 

How do you, the maintainer of payments@torn.com, not know this?

I've done above and beyond what a smart person would have asked of me to prove my purchase.

This is not fun. This is annoying, it is proving to be a mistake to have even started playing this game.

From payments@torn.com: March 13

The payment here appears to be expired and never reached us, you had potentially sent this through after it had told you the payment option was no longer available and had expired - if you reach out to Coingate support they may be able to assist if the funds were sent to them.

- I bought, the money is spent

- I got a confirmation number

Now you are tasking me to go hunt down your third-party payment processor to figure out why they aren't giving you the money spent on your website?
It is not my responsibility to fix this. 

FFS what is wrong with your judgement?

I didn't "potentially" send anything through. 
I paid for a donator pack, when prompted, with my wallet.

I am not going to go write emails to your contractors to ask them why they aren't sending your money, earned on your website, to you.

WTF even is this?

Re: @Ita

How exactly am I supposed to get that DP into a new account? 
I paid for a DP and never received it.

Then I had to endure a conversation with an idiot, bogie [148747]

Selling 10 daily bounty slots at $50k per bounty

Selling bounty slots: $50k each. DM me. No games.

Selling bounty slots: $50k each. DM me. No games.

1. Thanks for the quote tip. Looking forward to using it on another game forum. Didn't know.
2. If you already have crypto in a wallet then it depends on the gas fees for transactions. Solana is pretty cheap, so it makes sense to take the 20% discount that Torn offers when paying with crypto.

Re: @Geese

I have a confirmation number that literally says it is from Torn. 
I attached screenshots. 

Why is it so hard for these assholes to give someone a $4 Donator Pack that has clearly fallen in the cracks of their flawed payment processing system?

This is fake monopoly money. 
You are delusional.

Re: @Ita

How exactly am I supposed to get that DP into a new account? 
I paid for a DP and never received it.

Then I had to endure a conversation with an idiot, bogie [148747]

Re: They didn't receive the money, it's not their responsibility to fix it. 
@ANG3L

They may not have received it, but they certainly ushered me to give it via the "Donator House"

Re: And this is a general discussion how?

@Lady_White

Because the "general discussion" forum serves as a catch all for general conversation that doesn't fit into other categories, you ****.

It is one of the three payment types that Torn accepts.
I'm just following their lead.

Torn Friends, 

I'm getting pretty frustrated about an experience with the guy running payments@torn.com.
I'll summarize the problem quickly, then paste our unhealthy back and forth below. 

- Bought a donator pack with crypto. Money is spent

- Received confirmation number

- Did not receive donator pack

- Contacted payments@torn.com, he has no record of the transaction

I've still not received the single donator pack.
It should be clear that I won't be back to the game.

I'd like to just have a refund at this point.

Below is the email correspondence between me and Joshua, Torn Community Manager, ID: [148747]

____________________

From Me: March 11

Paid for donator pack with order number 34972905 but did not receive.

TheStigDriver [4158725]

From payments@torn.com: March 12

Hello, I do not recognize this order number - was this with Googleplay? There should be an order number beginning "GPA."

From Me: March 12

I've attached all the things that your website asked me to keep.

Order number 34972905

[two jpgs and one mp4 of the transaction were attached as evidence that I've spent my money]

From Me: March 12... 5 business hours later

Paypal, Amazon, cryptocurrency. 

How do you, the maintainer of payments@torn.com, not know this?

I've done above and beyond what a smart person would have asked of me to prove my purchase.

This is not fun. This is annoying, it is proving to be a mistake to have even started playing this game.

From payments@torn.com: March 13

The payment here appears to be expired and never reached us, you had potentially sent this through after it had told you the payment option was no longer available and had expired - if you reach out to Coingate support they may be able to assist if the funds were sent to them.

- I bought, the money is spent

- I got a confirmation number

Now you are tasking me to go hunt down your third-party payment processor to figure out why they aren't giving you the money spent on your website?
It is not my responsibility to fix this. 

FFS what is wrong with your judgement?

I didn't "potentially" send anything through. 
I paid for a donator pack, when prompted, with my wallet.

I am not going to go write emails to your contractors to ask them why they aren't sending your money, earned on your website, to you.

WTF even is this?

Selling 10 daily bounty slots at $50k per bounty

Positive experience, seller paid for 14 losses

I took two losses against your friend.

Selling bounty slots: $50k each. DM me. No games.

Selling bounty slots: $50k each. DM me. No games.