Hello all,
I thought it’d be worth giving a casual update on how things are progressing. Everyone's working hard over here and hopefully you've noticed all the fixes we've been making. Things are beginning to come under control!
Where’s the Bugs & Issues forum?
We've held off releasing this initially to prevent being totally overwhelmed. We've been using our internal bug reporting systems and taking in only the most serious issues. However, we’re looking to open the Bugs & Issues forum this week.
What’s with the drop in players?
Active daily players has dropped by about 10%, it was loitering at around 19k before release. This is expected, as such a huge change was bound to knock out a few who were on the verge of quitting anyway (mainly those who did not want to hang around to get used to it). The drop-off may also be due to issues on specific devices which we've been resolving over time.
RESPO was never meant to instantly increase active users, it’s more of a long term investment that will hopefully increase users over time - especially when we feel the time is right for advertising campaigns again. The life-force of the updates - your donations, have stayed very stable thankfully.
Where are the updates?
We have a plethora of updates lined up, we’re now just waiting for the right time to slot them in. It’s very hard to give an estimation, but I expect in 2 - 4 weeks they’ll start rolling out one by one. We’ll start with some smaller updates first, working our way up.
What about the new mobile topbar?
This’ll most likely be coming out this week, it’s being added to the development server now. This should reduce the amount of clicks to complete routine tasks, and give you the option for always showing vital information on screen.
I'm having issues on my touchscreen device!
These issues are a priority for us, but there’s so many different devices out there it’ll take some time before we can eliminate all of the problems. When the Bugs & Issues forum is open, we recommend you start a bug report (if there isn't one already), with screenshots and detailing the exact problem and device you’re on.
Browsing Torn is slower than before!
Over the coming weeks you should notice Torn get a little faster. We’re planning an optimisation overhaul which will involve image size reduction, reduced server requests per page for static files (CSS / JS) and enabling gzip compression on our CDN. This should also make mobile browsing lighter/less data heavy.
Thanks.