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Chat Issues

Started by --master-- [377449] on in Bugs & Issues.

11 replies · 192 views · thread synced · 3 days ago · View on torn.com
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styfox [1370692] ×2

--master-- [377449] · #1

I've had a look round the bugs and issues forum and can't find a thread that's exactly the same to add my name too, so I've started this one.

When I sign on to Torn mobile I see a different chat log in the faction window than I do on mobile. You can see from the screens posted below that on Desktop Torn, I have missed an entire chaining conversation held sometime Saturday night, and on mobile Torn I have missed the most recent chats held this morning. This is such a bizarre bug, and I vaguely remember posting it a couple of weeks before RESPO was launched, but I haven't noticed it since.

http://i.imgur.com/bHgcA1Z.png - Mobile (Overnight chat present, new day missing)

http://i.imgur.com/IvjjtFZ.png - Desktop (Chat missing over night) - Hovered over a recent message for a time stamp.

http://i.imgur.com/2kvwqHD.png - Internet Explorer (test) - Full chat present.

Another small issue I've noticed. Is when I change the size of the chat window on desktop Torn, and close the tab. If I return back to Torn in the same browsing session the chat window will sometimes (not always) reset itself back to it's default size.

There are no specific steps to replicate these issues, I've simply logged on to Torn as usual, and noticed that conversations are missing. I've tried all the usual tricks of Cache clearing, and deleting temporary files. I'm using Firefox 33.0 on Windows 7, and Chrome on a Samsung S3 with Android 4.3.

Hope this helps.
--master-- [377449] · #2

Okay, matters seem to have got worse over the last 24/48 hours. The entire chat feature in Torn keeps disappearing for several minutes and returning later with no previous conversation recorded. It feels as though chat is 'resetting'. It's creating a major issue when trying to chain, and I'm aware of other people in my faction either having major chat-lag or it resetting on them too.
styfox [1370692] · #3 · edited

I can't see all my chat room and to communicate with my faction, when doing war. I get is this of kind message. Please fixed issues.


Error: 401

Authentication failed.


Noc [1662321] · #4
styfox [1370692]I can't see all my chat room and to communicate with my faction, when doing war. I get is this of kind message. Please fixed issues.


Error: 401

Authentication failed.


This happens to me on every chat box opera n safari iphone 5c...........


Mentions: styfox [1370692]

Kate [1701775] · #5
styfox [1370692]I can't see all my chat room and to communicate with my faction, when doing war. I get is this of kind message. Please fixed issues.


Error: 401

Authentication failed.


I get the same error and the different chat logs as well :(

Mentions: styfox [1370692]

--master-- [377449] · #6

I had this problem all evening yesterday on mobile. 401 errors when trying to conduct a chain is not ideal. This was on both WiFi and mobile data, with a good connection.

Also, issues with the resizing of chat windows hasn't been resolved, and I can't get chat up on mobile to check how conversations are merging between platforms.



-Can we have an update from devs on these issues?
Ariana [1058824] · #8

I've been getting the 401 errors for a little over a week now on both my PC and mobile, regardless of which browser I use. Others in my faction don't seem to have any problems with their chat boxes. It would be nice if an admin could give us a little insight into what the issue may be. :)