I recently bought a new laptop and since i got it i havent been able to use the chat. i tried to clear cache and did all updates for my new laptop i run chrome but i went to see if it was working on IE and still nothing so im assuing its on my end. Help would be very much appreciated.
chat problem
Started by -Ryan [865822] on in Questions & Answers.
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I recently bought a new laptop and since i got it i havent been able to use the chat. i tried to clear cache and did all updates for my new laptop i run chrome but i went to see if it was working on IE and still nothing so im assuing its on my end. Help would be very much appreciated.
I hacked your laptop :P
perhaps banned, work for me.
cant be the problem when i log on from my phone im able to chat no problem.
Okay so i downloaded java and enabled it and also made sure flash was enabled and still no chat, anyone have any ideas?
bump
There is also Adobe Flash Player & Shockwave Player that may need to be installed. It's best to install everything Adobe. I'm thinking the chat client uses shockwave.
Some websites use Microsoft Silverlight (Like NetFlix).
I would try installing everything Adobe first though. If you just purchased a new computer/laptop.... update everything with Microsoft right away. It might want you to install ".Net Framework", which I guess is needed by other programs. Thinking Silverlight needed it.
i have all of adobe and made sure it is all enabled still nothing. staff is going to send it to a chat dev to see what the problem is because another person with the same type of laptop is experiencing the same probably so clearly its the computer just dont know what. hopefully they help soon.