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please change

Started by LIVE_OR_DIE [343267] on in Graveyard.

5 replies · 65 views · thread synced · 4 days ago · View on torn.com
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LIVE_OR_DIE [343267]

Can you please change the fact where we log in with our emails i have lots of friends that cant log in as well as business associate that cant log in i think you should do it to were you can log in then you force them to add an email to they can play again.
Franky [1529693]

If you don't have access to irc you can still follow the route on the login page. Click Contact, then in FAQ's there's a Question: "

How can I speak to staff if I cannot access my account?"

Read the answer then proceed from there
Passie [936578]

The system won't change.

There is a Contact button on the main page of www.torn.com
If you click it, the first question there is: How can I speak to staff if I cannot access my account? , followed by the answer: either a direct link to IRC or the possibility to enter Support chat.


So for all your friends out there still unable to gain access to their accounts, spread the message:

If they can't remember the email adress linked to their account, they will either need to come to IRC to verify their account with a staffmember or use the support chat system.

IRC:
Direct link: http://tinyurl.com/NeedVerify

They need to type in their name and click on connect and they will find themself on IRC
When there get into #Help by typing /join #help
In the help channel type !needhelp Verify and they will be placed in the queue.

SUPPORT CHAT:
If that is too much of a hassle or they really don't know how or want to use IRC, they will be able to speak to a member of staff directly, by filling in the form on the right on http://www.torn.com/contact/