RR Win/Payout Issue

Started by Slick808 [969408] on 1 May 2016 in Bugs & Issues.

5 replies · 41 views · thread synced 23 Sep 2026 · 9 days ago · View on torn.com

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Discussion span: 1 May 2016 → 1 May 2016
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Slick808 [969408] 1 May 2016, 04:23 TCT · #1 · edited

Hello. During the game shown in the screenshot I won, but no money was paid out. Thank you.

[image: i488.photobucket.com]

aurel1 [1046304] Admin Staff 1 May 2016, 04:54 TCT · #2

In you last game the winner was 1625468.

Slick808 [969408] 1 May 2016, 05:05 TCT · #3

:) Sorry. I don't understand what you mean but the game being referred to ID number 424650 against Player ID 118943, which is clearly shown in the attached screenshot, I did not receive payment. Thank you and sorry for the misunderstanding.

aurel1 [1046304] Admin Staff 1 May 2016, 05:10 TCT · #4

Sorry, but your screenshot seems to not working. Fixed.

Slick808 [969408] 1 May 2016, 05:13 TCT · #5

What do you mean? I can see it fine. I won, not requesting refund. 50m not 25m. Can't you just look up the game with the ID I provided in my second post?

Game ID 424650. So I don't understand how you can mark it fixed as the issue is clearly not fixed. Thank you.

aurel1 [1046304] Admin Staff 1 May 2016, 05:15 TCT · #6 · edited

In such cases we usually refund the bet, because there were some DB issues at that moment that caused issues for both players. This is what I see - https://gyazo.com/236b916055871096f1b79f2c87bdb0d3