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Spin the Wheel! Missing points

Started by 787thWarDog [1041787] on in Bugs & Issues.

12 replies · 79 views · thread synced · 15 days ago · View on torn.com
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787thWarDog [1041787]

Spun the wheel of awesome and landed on 5 points. I had 1680 points to start with and still have 1680. This isn't the first time either
aurel1 [1046304] Admin Staff

According to logs you received your points. Info at the top of sidebar will be updated right after wheel will stop, perhaps that;s confused you?
closed [1751079]

I won 100 points yesterday, or maybe a few days ago, that I don't think went into my account. I wasn't paying that close attention so I could be wrong but I don't think so.

I saw this post yesterday so decided to pay more attention. Today I won 25 points and I am sure they never went into my account. As 787thWarDog says this isn't this first time.
aurel1 [1046304] Admin Staff

No-no, it's ok to have it here. I actually checked the logs and all looks fine, but I added additional one - please reoprt again if you will notice it.
archimede [1565089]

Could you please check also for me? As the OP, I just won 5 points: while the wheel was spinning slowly, I realized it would land on the 5pts slice, so I was watching my points quantity BEFORE it stopped and noticed no change.

TIA.
VinnyCarwash [1982831]

Can't vouch for every time, but the only time I paid careful attention I saw that as soon as I clicked "spin" I was awarded points before it even stopped. If this happens every time it could lead to some confusion.
closed [1751079]

Well since I posted in this thread I have been paying closer attention. I have won points since I posted and the points were added to my account after the wheel stopped spinning.

The points I said I never received were never refunded by staff but according to the logs I did receive them. I know I didn't as I was watching my points total as the wheel was spinning and about to stop, it never got added. The only thing I could think of was that the points were added the second after hitting 'spin', but I have since seen it get added after the wheel stops.

I think you have a point here, sometimes it's before, sometimes it's not. Strange if that is the case and should be looked into to avoid more confusion.