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Two factor authentication problem

Started by ianstewart [660616] on in Bugs & Issues.

16 replies · 145 views · thread synced · 4 days ago · View on torn.com
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ianstewart [660616]

Unable to login on laptop. The entered codes are not recognised.. the ip has not changed and has been used to login on iPad.

Cache has been cleared.

safari on MacBook pro

apparently reached daily limit
Draunz3r [1632484]

had same issue .. didn't got single verification code and i kept clicking on resend ..too many failures ...didnt got any help..

luckily was able to login through my home laptop without two-key authorization.
Micdon [178365]

Same issue for good girl 487526. Normally logs in from her mobile, but it keeps asking her for verification using a text code, but the codes won't work and yesterday she ran out of attempts.
JustJanet [911066]

I'm having a similar issue. every time I log out of Torn it is now asking for an authentication code. I am not using incognito. I am on a mad desk top and have had no problems with getting the codes. It's just a pain.


jump792 [1967039]

This would be the seventh time in a row now that I have had to use a T code to get access (told to post here as original was duplicate).
dmitriyz [1990187]

We changed 2FA functionality so it uses cookies instead of IP addresses.

Those who have to pass 2FA on every login should check browser settings so cookies should not be removed when you close the browser.

Microsoft Edge:

Top right button '...' -> Clear browsing data
[image: storage3.static.itmages.com]



Chrome on MacOS:

Settings -> Show advanced settings -> Content settings -> Allow local data to be set

[image: storage8.static.itmages.com]



Thanks.
JustJanet [911066]

I thought I fixed this last night by changing my cookie setting. I even emailed Dmitryz about it..because I thought I had solved my problem, but today it requested a code again. My preferences are set to allow Torn to store cookies. Torn is still making me go through the verification process.


Hmmm... I'm going to see if it works if I allow third party data to be set.. perhaps it's not identifying as Torn's data?
dmitriyz [1990187]

Perhaps you have some software that removes temporary data. Do you have something in mind? CCleaner etc.
Do other browsers work fine?

Thanks