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Subscription issues

Started by YoungWeezer420 [1646080] on in Bugs & Issues.

8 replies · 109 views · thread synced · 3 days ago · View on torn.com
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YoungWeezer420 [1646080]

I am not able to subscribe. I attempted to use the card I've always used, through Amazon to donate to torn, to subscribe. Initially I thought it work. Then it changed on me. I've donated a lot to this game and finally decided to set up a subscription but it seems, you guys don't want my money. Please help me solve this.
  • Donation issue : Amazon has suspended your subscription. 2018/04/011:02:27 AMCheck Donation issue : Amazon has suspended your subscription.
  • Your Amazon subscription has been cancelled. Thank you. 2018/04/011:02:26 AMCheck Your Amazon subscription has been cancelled. Thank you.
  • Donation issue : Amazon has refused authorisation of the payment. 2018/04/011:02:26 AMCheck Donation issue : Amazon has refused authorisation of the payment.
  • Your subscription agreement has been processed. The first donation should arrive soon. 2018/04/011:01:40 AM
abcd [18646]

I had This issue once not too long ago and my bank had made some security changes on their end which thought it was fraud since I was Spending Euros instead of USD I belive I contacted Them or they sent me some sort of fraud protection email and I was able to fix it through that.
YoungWeezer420 [1646080]

I called the company. I forgot to mention that my card is a prepaid card, it isn't a legitimate bank, but I do get my check deposited on it, and as I said Amazon prime and YouTube red both let me do subscriptions with this card with them. The company said that it could be because it's a prepaid card and not an actual bank card. Is that possible ? Is there any way I could get ched to accept my card and take my money ?
Chedburn [1] Admin Developer

>you guys don't want my money

This has nothing to do with us, you can see in the events it mentions "Amazon has refused authorisation". So there's nothing that we can do for you.

I'm pretty sure prepaid cards won't work for any online subscriptions on Amazon or PayPal as you're signing up for a recurring subscription of which future income cannot be guaranteed.
YoungWeezer420 [1646080]

Then why do I pay for my Amazon prime with this same card every month ched ?



Plus it won't let me do a regular single donation with this card either. With my girlfriends card it lets me do single donations but not subscriptions, if you check the donation history I've donated like 200 probably more
Chedburn [1] Admin Developer

Please ask Amazon. We have absolutely nothing to do with it. Amazon is the payment provider, it's them who are refusing it. We have no control over it whatsoever.