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2FA doesn't work ?

Started by Pachico [2066685] on in Bugs & Issues.

6 replies · 75 views · thread synced · 7 days ago · View on torn.com
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Pachico [2066685]

hello, i tried to log in from my phone today (not a recongnized device) so i knew i'd have to put the 6digits code, thing is, i never recieved the message on my phone ?!! also tried to do the email as try another method suggests, also didn't recieve an Email, now i changed the number to my 2nd phone number to try and see if i get a message, but to confirm that the new number is mine i need to enter a code of 6digits too, i didn't recieve it.

tldr: i don't get messages in phone number..

can u please check on this ? 
Chedburn [1] Admin Developer

It's likely your mobile phone provider (who are you with?) - there's not much we can do about that unfortunately. We'll be looking into adding new types of 2FA authentication (instead of SMS) soon.
Pachico [2066685]

okay thanks, it used to work before, but not anymore, should i like take it off ? disable it ? or it doesn't matter ? 
Chedburn [1] Admin Developer

I've tested 2FA SMS and Email - both worked fine for me. I'm not really sure how to proceed. There might have been a temporary issue perhaps.