Wrong Key

Started by Ashleypj [2043286] on 8 Jul 2018 in Bugs & Issues.

23 replies · 224 views · thread synced 23 Sep 2026 · 8 days ago · View on torn.com

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Ashleypj [2043286] 8 Jul 2018, 14:33 TCT · #1 · edited

I am unable to use the stock market or see any data. When I click on any of the company names to see their stock data I get the message 'wrong key'. This is on all the companies. I have logged out, closed the browsers, all the usual stuff. Still have this error.

I use Chrome, I have tried to see if there is the same issue on Safari and Safari works fine.

Please advise, Thank you[image: i.imgur.com]

RatedR [72498] 8 Jul 2018, 18:50 TCT · #2

do you have any addons or scripts active?

Ashleypj [2043286] 8 Jul 2018, 19:13 TCT · #3

Yes, I use Doctorn

RatedR [72498] 9 Jul 2018, 01:35 TCT · #4

turn your scripts off and see if it persists?

Ashleypj [2043286] 9 Jul 2018, 17:47 TCT · #5

Uninstalled Doctorn, the issue still persists :(

KingLouisCLXXII [2070312] 9 Jul 2018, 18:59 TCT · #6

Try clearing cache?

RatedR [72498] 12 Jul 2018, 01:22 TCT · #7

any updates?

Ashleypj [2043286] 12 Jul 2018, 19:37 TCT · #8

Hello, I've cleared cache, uninstalled Doctorn, changed API, closed browsers, restarted computer - problem still persists :(

RatedR [72498] 12 Jul 2018, 21:57 TCT · #9

not sure what to suggest then... passing to ched.

Ashleypj [2043286] 23 Jul 2018, 21:48 TCT · #10

Any update?

RatedR [72498] 24 Jul 2018, 01:50 TCT · #11

ched has passed your issue to a developer who will deal with the issue when he is able to. i kindly would like to ask you to remain patient.

Kopites [1701371] Admin Staff 24 Jul 2018, 14:51 TCT · #12

I need some edition info how you got this error.

1) Were you logged in on several devices? May be Torn app and site.

2) Did you use several tabs on the site and what actions you've completed on other tab?

3) Which device and OS do you use?

Shahamaster [2129694] 27 Jul 2018, 17:35 TCT · #13

I've got the same problem

Ashleypj [2043286] 27 Jul 2018, 17:58 TCT · #14

I do occasionally log in with my phone on the site (never used the app), but usually always my mac.

I do use several tabs but only to line up targets for chains.

I use a Macbook air and OS X El Capitan

RatedR [72498] 27 Jul 2018, 20:36 TCT · #15

providing additional info might be helpful.

Helcostr [1934501] Wiki Editor 28 Jul 2018, 05:51 TCT · #16

I noticed that ratedr asked u to turn off scripts, but doctorn isnt the only script around. Just to help double check, make sure that all tampermonkey/greasemonkey scripts are off. TBH though, sounds like devs still have to look into this. I wish u goodluck.

Ashleypj [2043286] 28 Jul 2018, 13:37 TCT · #17

Thanks, i only moved over to Chrome to get DoctorN, now its my default browser. Ive not installed anything else.

Hopefully there'll be a fix :)

Shahamaster [2129694] 30 Jul 2018, 11:14 TCT · #18

it happens only on chrome, and when I turn off tempermonkey or any other scripts, it doesn't fix it

Chedburn [1] Admin Developer 21 Aug 2018, 18:01 TCT · #19

Are you still seeing this issue? If so, can you upload a fresh screenshot please?

We'll need to be able to replicate in order to find a fix.

Ashleypj [2043286] 21 Aug 2018, 18:20 TCT · #20

Yes, I am still having this issue. It has never resolved. All of my above comments are still valid, however there are no add ons/scripts installed on Chrome.

Thanks

[image: i.imgur.com]