security login

Started by Desperados [363768] on 1 Aug 2018 in Bugs & Issues.

7 replies · 28 views · thread synced 23 Sep 2026 · 4 days ago · View on torn.com

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Desperados [363768] 1 Aug 2018, 18:04 TCT · #1

Hi,

How do i reset my security question?

Also, i no longer receive messages on my mobile for login

what do i need to do?

Regards,

Desperados

Stewie [1494547] 1 Aug 2018, 18:06 TCT · #2

To reset your security question, you have to go through the Account Recovery (<-- click it) system.

Desperados [363768] 1 Aug 2018, 18:15 TCT · #3

hi, so i just just select recover lost account, and follow all the steps there?

Stewie [1494547] 1 Aug 2018, 18:25 TCT · #4 · edited

Yep, I believe so!

Simply select 'Unlock Account' option.

Desperados [363768] 1 Aug 2018, 19:10 TCT · #5

Hi,

Thanks, i got it done but still don't receive my code on my mobile...

Stewie [1494547] 1 Aug 2018, 19:20 TCT · #6 · edited

I imagine it's your mobile provider blocking it? That is usually the case whenever this is brought up, something that Torn cannot do anything about.

They are working on setting up Google Authenticator though (and hopefully Authy as well) so eventually that won't be a problem I expect.

RatedR [72498] 5 Aug 2018, 01:32 TCT · #7

where do we stand on this issue, have you received the message?

RatedR [72498] 12 Aug 2018, 18:04 TCT · #8

no update provided

closing report.