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Bookie Issue

Started by Soul_Survivor [1008657] on in Bugs & Issues.

14 replies · 68 views · thread synced · 5 days ago · View on torn.com
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Soul_Survivor [1008657]

Currently there is a soccer (football) match "feyenoord v VVV" that is awaiting an outcome according to the bookie system. The actual outcome of the game is "suspended". Will this match be refunded or how does this work?

 

Proof of outcome:  https://www.skysports.com/football/news/11906/11545109/feyenoord-game-abandoned-early-after-floodlight-failure
Hemorrhoid [1969864]

Ive seen people wait over a day for tennis matches that were suspended due to weather. Could be the same issue? I dont know enough about soccer to say. 
flufffy [494285]

Really?  I thought it will be sorted when Betfair dealt with it their end.  I’m sure staff don’t do manual refunds anymore.

 

The fact it hasn’t been sorted yet would indicate to me they’re leaving it until the game is finished.
Jablesi [2134975]
  • If a match starts but is later abandoned or postponed and Betfair believes that the match will not have been completed by 23:59 (local time) on its scheduled start date, then all markets, with the exception of any unconditionally determined markets, will be void unless Betfair has knowledge that the match has been rescheduled to be played within three days of its original start date. If Betfair does have knowledge that the game will be played within three days and the game is played within three days, then all bets will stand except if the match is restarted from the beginning. If the match is restarted from the beginning then all bets matched before the market went in-play will stand, but any bets placed in-play will be void, except for any bets placed in-play on markets which have been unconditionally determined, which will stand.
Copypaste from: https://www.betfair.com/aboutUs/Rules.and.Regulations