Bet refunded

I dont know why but betfair exchange api returns this result:

object(stdClass)#93 (3) {
["jsonrpc"]=> string(3) "2.0"
["result"]=> array(1) {
[0]=> object(stdClass)#96 (16) {
["marketId"]=> string(11) "1.151942799"
["isMarketDataDelayed"]=> bool(false)
["status"]=> string(6) "CLOSED"
["betDelay"]=> int(0)
["bspReconciled"]=> bool(false)
["complete"]=> bool(true)
["inplay"]=> bool(false)
["numberOfWinners"]=> int(1)
["numberOfRunners"]=> int(2)
["numberOfActiveRunners"]=> int(0)
["totalMatched"]=> float(0)
["totalAvailable"]=> float(0)
["crossMatching"]=> bool(false)
["runnersVoidable"]=> bool(false)
["version"]=> int(2536442426)
["runners"]=> array(2) {
[0]=> object(stdClass)#97 (5) {
["selectionId"]=> int(50186)
["handicap"]=> float(0)
["status"]=> string(7) "REMOVED"
["removalDate"]=> string(24) "2018-11-29T18:06:39.000Z"
["ex"]=> object(stdClass)#100 (3) {
["availableToBack"]=> array(0) { }
["availableToLay"]=> array(0) { }
["tradedVolume"]=> array(0) { }
}
}
[1]=> object(stdClass)#99 (5) {
["selectionId"]=> int(50189)
["handicap"]=> float(0)
["status"]=> string(7) "REMOVED"
["removalDate"]=> string(24) "2018-11-29T18:06:39.000Z"
["ex"]=> object(stdClass)#98 (3) {
["availableToBack"]=> array(0) { }
["availableToLay"]=> array(0) { }
["tradedVolume"]=> array(0) { }
}
}
}
}
}
["id"]=> int(1)
}

 

As you can see, the runner status is "REMOVED" for both runners. It means that we have to refund bets or set result manually. I understand that it looks unfair when your bet won but we added API to increase bet abilities and handle it automatically.

I checked another matches from this thread. They are also marked as "REMOVED".

We are planing to migrate to another bet api provider.
So we close all reports related to the any suggestions and missed games, bets or start time
as it will be fixed by the next API provider.