Map won't load

Started by Ijoscool [2474207] on 24 Apr 2020 in Bugs & Issues.

12 replies · 84 views · thread synced 23 Sep 2026 · 7 days ago · View on torn.com

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Archived posts: 13
Discussion span: 24 Apr 2020 → 18 Feb 2021
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Ijoscool [2474207] 24 Apr 2020, 13:25 TCT · #1

Apparently, there is this kind of issue i have been experiencing. Sometimes when i open the City, it's fine, but today my City map won't even load.[image: profileimages.torn.com]
(this is taken using the snipping tool, on Google Chrome.)
When it first happened, i thought it was just temporary lag. but i have tried reloading the page, and as Ampheromine had guided me too, i tried it on the Firefox browser. Well, it ended up like this.
[image: profileimages.torn.com]
(Taken using snipping tool on Mozilla Firefox)
I hope this issue be fixed quick, because even after i had cleared the cache and restarted the PC TWICE, it's still here.

CloudJumper [1636201]Staff 24 Apr 2020, 15:38 TCT · #2 · edited

Can you please try logging out, clearing your browser cache and cookies on your browser and then logging back in?

Ijoscool [2474207] 24 Apr 2020, 15:51 TCT · #3

I, under the guidance of Ampheromine, had tried exactly that. It seems it doesn't work though, because it's still there. Clearing Caches and reinstalling Google Chrome don't work too. Idk why.

CloudJumper [1636201]Staff 24 Apr 2020, 16:02 TCT · #4

Do you have any userscripts or extensions installed? Please disable them and refresh to see if it works.

Ijoscool [2474207] 25 Apr 2020, 10:36 TCT · #5

apparently even after disabling doctorn it hadn't worked. idk if it's just me but i haven't been able to access the map. like, not even quick links. i only managed to open the item market link thanks to some NPC dwellers helped me by pasting the item market link.

CloudJumper [1636201]Staff 25 Apr 2020, 11:41 TCT · #6

The problem persists for the player, on different browsers, in incognito mode as well as on mobile devices on another network. Below is the screenshot from mobile device:

[image: profileimages.torn.com]

I will pass this along to Sergey.

Kopites [1701371] Admin Staff 25 Apr 2020, 12:05 TCT · #7

What do you mean under the different browsers?
I've checked it in the incognito mode on mobile and desktop. It worked well.

CloudJumper [1636201]Staff 25 Apr 2020, 12:30 TCT · #8

I asked the player to try it on Chrome and Firefox, for some reason it is getting blocked on both browsers. It isn't working on his mobile Chrome either.

Kopites [1701371] Admin Staff 25 Apr 2020, 12:58 TCT · #9

Got it. I thought that the problem appears when user opens several tabs. Thanks

Kopites [1701371] Admin Staff 28 Sep 2020, 13:26 TCT · #10

How did you manage to repeat it? Did you add some chrome extention?

CloudJumper [1636201]Staff 28 Sep 2020, 17:39 TCT · #11

It was on mobile Chrome and Firefox, both browsers currently don't support scripts/extensions on mobile versions. Perhaps OP can weigh in if this is still an issue for them?

Pluto [541636] 28 Sep 2020, 19:08 TCT · #12

I had reported this long ago remember.

It was resolved - on FF, by me simply opening city in a new tab. Then closed the old tab. Never failed since.

Can't find my bugs n issues thread though.

Stewie [1494547] 18 Feb 2021, 18:25 TCT · #13

As there's been no response for 4 months, and with the OP being inactive, I think it may be best we close this until someone else can replicate it.

Thanks.