So chat disappearing and reappearing after clearing cache isn't new to me. But today, after clearing cache the chat is only staying in the first tab I open, the moment I change tabs, chat is disappearing again. I have already cleared my browser's cache several times today to be able to chat. I am needing to keep the first tab I open after I cleared cache to be able to use chat. Is there any permanent solution to this ?
Chat Issue
Started by _Abaddon_ [1617737] on in Bugs & Issues.
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Which browser and OS are you using please?
Can you please ensure that you logout > clear cache > close window > open a new session > login?
Can you please ensure that you logout > clear cache > close window > open a new session > login?
I am using firefox and OS is Windows 10.
Have you followed the steps highlighted above in that order?
I did, the chat issue was not fixed by that. Upon login I see the chat in the first page, but after changing a page it is disappearing again.
This has been the same, no improvement in it.
We can check with Dima perhaps. Thanks!
I'm unable to reproduce this, so it's something on your end I believe.
Please try different browsers and/or try to disable addons/scripts/antiviruses.
Please try different browsers and/or try to disable addons/scripts/antiviruses.
Aside from torntools, I don't really have anything, is that somehow affecting this ?
Sorry, I'm not familiar with torntools, can't say anything about it