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Lost Posts triggeted by quote

Started by NikolaTesla [1631174] on in Bugs & Issues.

9 replies · 179 views · thread synced · 3 days ago · View on torn.com
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NikolaTesla [1631174]
Hi.

I havent checked to see if there is a thread about this because i am just so fed up and want to log out. It is more an issue than a bug. I originally posted in suggestions by mistake.

As eveyone probably knows Torn does a pretty good job of salvaging post and PM entries in the event of an accidental navigation away from the forum/message page before the text is fully composed and/or sent or posted.

That hasnt always been the case and it is a godsend that it is the case now.

However for some reason this safety net doesnt work on a post that is triggered by a quote. Neither do the text editing tools provide the tool to Undo a previous action (in the case that text is mistakenly deleted rather than lost through a page navigation mistake).

I have lost so many forum posts in recent days due to this that I figured I had to suggest/request that this issue be dealt with as I am sure there must be many others who have experienced this.

It is particulalry difficult to deal with when using a phone. More often than not I abandon my attempts to compose messages or posts when a large amount of thought, time and text is lost which is a shame.

Can this be fixed?

NT
CloudJumper [1636201]Staff
This seems to be working alright for me on desktop. Is this only an issue on your mobile device? What browser/OS are you using? Can you replicate the issue in another browser or on desktop?
NikolaTesla [1631174]
I just tried it with this reply on my son's laptop. I found the same thing happened when I navigated away at first. But then I tried it again and the text was there so I think you are right and in general it is going to be OK with desktop.


My phone is Android (? - 4 or 5 years old Samsung 7Edge) using Chrome or Kiwi (same problem with either).

NT
kapnobatai [2623426] Admin Staff
I tried to reproduce it and didn't succeed. I think it's not reproducible on desktop.
Usually during writing we're saving post in browser localStorage. I'm not sure how this feature is implemented for different mobile browsers.
NikolaTesla [1631174]
I am using a laptop at the moment and I think it was established that the problem only persisted on my phone.

The same with the posting tools lacking the undo feature - I can right click and choose Undo or Ctrl+z on a (Windows) laptop/desktop but cannot do that on my (Android) so am reliant on features within the game.

NT
*edit - I just received a 'more info request' for this thread today, hence this late posting*
CloudJumper [1636201]Staff
This is definitely a problem on mobile devices. It can be replicated if you quote someone, start typing and then navigating away from the page (or even refreshing the current page). It wipes out the entire text field. I am posting the following confirmation and screen recording from another report on the same issue:

sorry it took my quite a bit to get a screen recording, i couldnt time getting hosped from my bounties. here

I can provide additional screen recording or information if necessary. Re-confirming for Ivan. Thanks..!!

Mentions: Bug in the forums while typing

nikitad [2147691] Tester
Hello
Is the issue still actual?
I can't replicate the message data loss while closing the page on Forums/Messages page using Chrome on mobile device
The quote messages are saved correctly
Thanks
nikitad [2147691] Tester
Hello
No updates provided
Please, create a new thread if the issue will be actual again
Closing the thread...
Thanks