Chat windows dissappear

[image: snipboard.io]Hello,

All my chat windows, including faction/compamy chats, stopped syncing today, showing red "Connecting to server" messages. After I cleared cache in Chrome chat windows completely dissappeared (see screenshot). I tried restarting PC, clearing again cache and cookies, disabling DocTorn and TornTools - nothing changes.

Android app still shows tabs for old chats, but none of them updates and a "Connecting to server" message shows in each chat.

EDIT: Opening People's tab just gives me an endlessly rotating circle.

[image: snipboard.io]

No VPN, same issue on Microsoft Edge and in Chrome Incognito mode

I also turned off Avast just in case - no change

hi! same applies to me on firefox. need to exit all of my tabs again just to show up!

Yeah, I still have the same issue with my Firefox, however it's interesting to say the least, that it seems to be spreading to other browsers now as well though.

thanks for it!

No it's not related to the firefox issue as "system" boxes are there.

I checked chats under your account everything is in order and works fine for me.

It's something on your end.

As chats don't work in every browser on your system I suggest you to disable any additional antiviruses or firewalls while testing websockets using this page https://websocketstest.com/

It is really weird. Websocket test works fine, with and without antivirus disabling. If it is my system problem, how come my android app has the same failure when working on 4G network outside of my home wifi? Do you have any further ideas? Can't really play without any chat boxes...

> has the same failure when working on 4G network outside of my home wifi?

That's indeed weird. Is it the same network service provider? Do you use any VPNs or proxy?
Quite possible partial CF outage for a region. Please post message behind the cog box if any. Also in chrome (with any Torn page ope), open dev tools (ctrl+shift+I or cmd+shift+I), refresh a page and post the logs here

Not using any VPN currently, neither on PC nor on Android... Providers are different for 4g and broadband.

Logs:
[TornTools] FeatureManager - Starting feature. {name: 'Chat Autocomplete', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'Miniprofile Information', scope: 'global', execute: null, enabled: ƒ, initialise: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Starting feature. {name: 'Miniprofile Information', scope: 'global', execute: null, enabled: ƒ, initialise: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'Trade Timer', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Starting feature. {name: 'Trade Timer', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'Hide Chat', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Starting feature. {name: 'Hide Chat', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'User Alias - Chat', scope: 'chat', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'Forum Warning', scope: 'forums', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Starting feature. {name: 'Forum Warning', scope: 'forums', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Registered new feature. {name: 'Forum Menu', scope: 'forums', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
featureManager.js:19 [TornTools] FeatureManager - Starting feature. {name: 'Forum Menu', scope: 'forums', enabled: ƒ, initialise: ƒ, execute: ƒ, …}
fetch.inject.js:6 Script Injected - Fetch Interception
xhr.inject.js:6 Script Injected - XHR Interception
26027649.js:1 Refused to load the script 'https://e.clarity.ms/s/0.6.31/clarity.js' because it violates the following Content Security Policy directive: "script-src '*****-OGZjM2RlNTAwNDlhMDQ1NmQ3N2Y0M2ZmOWM5ODYyYWY5MGIyZmQ1OGE1YTJjMzZlOWQ4ZTI4NTVmMDFmYjYxMw==' 'self' *.torn.com *.google-analytics.com www.google.com/recaptcha/ www.recaptcha.net/recaptcha/ *.googletagmanager.com bat.bing.com www.gstatic.com/recaptcha/ 'sha256-QadAYyrgjUxTbrkxFK8cNeNZjk4DwoTuU1tRHShWOsU=' 'sha256-U+5x0qCwsX+tGulrtCYIvR2cvHv88dzKyRwCO8yu7P0='". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

(anonymous) @ 26027649.js:1
(anonymous) @ 26027649.js:1
chats.js:1 WebSocket connection to 'wss://ws-chat.torn.com/chat/ws?uid=2570051&secret=...' failed: WebSocket is closed before the connection is established.
(anonymous) @ chats.js:1
(async)
open @ chats.js:1
E @ chats.js:1
x @ chats.js:1
e.configureConnection @ chats.js:1
g @ chats.js:1
(anonymous) @ chats.js:1

Unfortunately it's not something I can fix for you as it's not something on our servers end.

Your logs says the connection is broken and closed. The same is in the server logs for your session. But for me connection works even with the same credentials as yours. Let's wait then, maybe it is the regional CF outage.

this issue happens every so often to me as well. I would say for about the past couple months it happens randomly and then corrects itself

*edit* its one of those times.. screeshot within a screenshot now.. getting meta

[image: i.ibb.co]

Yay, thing just sorted out itself on all devices yesterday!