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Donator Pack Duplicates

Started by Windx [2223724] on in Bugs & Issues.

2 replies · 159 views · thread synced · 8 days ago · View on torn.com
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  • bogie [148747] Admin · 13 likes ·
    Hi there - thanks for getting in contact, we identified 3 other cases where this had happened, all very limited and will be corrected, and the bug itself is already resolved. As a thanks for your honesty I won't be …
  • CloudJumper [1636201] · 2 likes ·
    For any payment/donation related query, please write an email to payments@torn.com including your Transaction ID and your Player ID. You will get a response within 24 hours in most cases. Any concerns regarding refunds (if any) can be handled over …
Windx [2223724] · #1
Device: samsung SM-N970U Android: 12 App version: 1.7.5

Hi, I purchased the 5 donator packs for 22.99 and I believe it credited me for that 3 times, rather than once. My pending charges to my account only show 1 charge of 22.99 so I'm fairly certain something happened here that wasn't supposed to.

14:13:20 - 08/04/22 You received 5 donator packs for your 22.99 USD ($22.74) Google order
This shows in my activity log 3 times with the same timestamp.
CloudJumper [1636201]Staff · #2
For any payment/donation related query, please write an email to payments@torn.com including your Transaction ID and your Player ID. You will get a response within 24 hours in most cases. Any concerns regarding refunds (if any) can be handled over email.

Thanks..!!
bogie [148747] Admin Staff · #3 · edited
Hi there - thanks for getting in contact, we identified 3 other cases where this had happened, all very limited and will be corrected, and the bug itself is already resolved. As a thanks for your honesty I won't be removing these donator packs, please keep them with my thanks.