Item models not loading

Started by hashibee [2303184] on 16 Nov 2023 in Bugs & Issues.

6 replies · 99 views · thread synced 23 Sep 2026 · 3 days ago · View on torn.com

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Discussion span: 16 Nov 2023 → 13 Dec 2023
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Chedburn [1] Admin · 1 likes · 13 Dec 2023
This happens when an item is transitioning into a 3D model, the 3D properties are set but the model isn't available on production yet. This is currently intended, as it doesn't cause too much of a problem and it's only …

hashibee [2303184] 16 Nov 2023, 07:58 TCT · #1

For many Items I'm getting 404 errors

example from the dev console:

Error: fetch for "https://www.torn.com/images/items/1243/model.glb" responded with 404:
at vendors.bd26a5c6045ef40d9089.js:1:659159

CloudJumper [1636201]Staff 16 Nov 2023, 14:50 TCT · #2

Can you please confirm which page you are seeing this issue on? Is this on Items page or elsewhere?

hashibee [2303184] 16 Nov 2023, 23:40 TCT · #3 · edited

Yes this is on the items page.

for example the Persian Rug

CloudJumper [1636201]Staff 17 Nov 2023, 04:53 TCT · #4

Can you please confirm the device name, browser and OS version?

Are you able to replicate the issue in another browser?

hashibee [2303184] 12 Dec 2023, 22:05 TCT · #5

Sorry I absolutly forgot about this, but yeah I still have it and I can do it on chrome, firefox and edge on windows 11.

And it also happens on the phone, android 13.

this is what it looks like

[image: i.imgur.com]

This is the error
[image: i.imgur.com]

CloudJumper [1636201]Staff 13 Dec 2023, 09:49 TCT · #6

Passing along to Joe.

Thanks..!!

Chedburn [1] Admin Developer 13 Dec 2023, 09:56 TCT · #7

This happens when an item is transitioning into a 3D model, the 3D properties are set but the model isn't available on production yet. This is currently intended, as it doesn't cause too much of a problem and it's only temporary. Thanks!