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Poker Buy In Locked on Exit and Re-entry

Started by Infinitea [3309285] on in Bugs & Issues.

3 replies · 16 views · thread synced · 3 days ago · View on torn.com
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Infinitea [3309285]

How I came across this problem: 

 

1) I won a large hand in poker and was wanting to cash out. So I exit the table.

2) I deposit some of my money externally.

3) I attempt to re-enter the same table.

 

The problem:

  • I cannot re-enter the table without entering with the exact amount that I cashed out for, and only the amount I cashed out for. The field cannot be edited, and I cannot enter the table without that exact amount.

[image: snipboard.io]

 

Attempts to fix this issue (none of these have worked):

  • Incognito mode
  • Closing down all tabs in my browser and then reopening
  • Different browser. I use Brave on my Windows desktop, and I tried on both Edge and Chrome
  • Mobile login
  • Disabling all extensions

 

Would appreciate if this could be looked into, and I sincerely apologize if this is something that is caused by my stupidity.

CloudJumper [1636201]Staff

Standard Poker rules forbid "ratholing", which is the practice of taking money off the table that players would otherwise have the chance to win back, and so you'd be forced to either wait the 2 hours to rejoin with the minimum, or join back with what you left with. This is intended functionality. You will be able to join with minimum buy-in after 2 hours have passed.

Thanks!