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When i go to play Roultte , i always do a 2mil bet , sometimes i win 2mil sometimes 4mil and sometimes i lose , i used to win about 10mil a day , but lately i saw that it says i win a lot but when i see my money , i found that i have a -14mil streak , and when i go to check the spins , i see that there's a lot of two spins in the same Second , can u please fix that ? it make me lose money and tokens .. Here's a link of the screen on the Last spins , u can see hat there's a lot of same second spins ...
It may take a while. The problem here is that roulette's algorithm should not make multiple requests to the server. Even if you click the wheel multiple times, only the first click should make a request. And I'm pretty confident that it does work as expected, but something duplicates the request. It happens to others as well but very seldom, difficult to reproduce.
I'd recommend you to disable every single extension, to make a clean test. The easiest way is just to open chrome in incognito mode, extensions are not enabled there (if not configured otherwise). Play without extensions for a few days and let's see what happens.
I don't think we'll be able to refund as an issue was caused by extensions installed by yourself. I'll ask aurel1 to confirm if it's possible to refund.
No, there will be no refund. This was a local issue (main reason), and if you noticed this you should post a bug report right away - if this was a real problem, but you continued to play instead.
I Didn't Realize it till i was told in faction to check there and to report if there was an issue , but i did report when i see , at least can i get a refund on what's showing in the picture ?