So my VPN subscription expired and I'm looking to switch services. I had been using Avast SecureLine because it came bundled with Premier at great price, but it's not exactly what I'm looking for in a VPN service (it kind of defeats the purpose of using a VPN when it keeps usage logs).
I really want to go with PureVPN. It's priced excellently and offers a payment option that isn't offered by most other VPNs. Unfortunately, reviews of PureVPN are mixed, to say the absolute least. All but one VPN review site I found (including PC Mag) gave the service glowing reviews, even listing PureVPN as an "Editor's Choice" on most of them, but user reviews are abysmal across the board. The biggest draw to PureVPN is the supposedly unparalleled connection speeds, which are flaunted all over their site and across most official reviews. However, most user reviews I've read say the opposite, and say that connections are finicky at best. My primary interest in using a VPN is anonymous p2p, so connection speeds are very important to me. I don't need anything lightning fast, or even that far above average, but I don't want to sacrifice a substantial amount of speed for a cheaper price tag. I certainly don't want to pay any amount of money for a service that cuts in and out, and is unreliable.
Do you any of you have any experience with PureVPN? How about VPNs in general?
- - - - - -
On a lot of these VPN review/comparison sites, they have pop-up live chat with so-called "VPN Experts." I'm currently 4/4 for being kicked out of their chat, simply for actually asking this question.
"Hi, my name is [name] (VPN Expert). Do you have any questions about the service that I can help you with?"
"Yeah, I've been looking into PureVPN and it's an appealing service, but it has very mixed reviews."
"Hold on, I'll direct you to their customer support"
wut
All of them transferred me to PureVPN's customer support, before kicking me out of the chat. My responses were: "obviously the best place to receive unbiased answers", "so you don't actually know anything about the service?", "then what the **** good are you?", and " 'Expert' ". The first guy told me that I was just complaining and that I needed to talk to PureVPN's customer support to "ease [my] troubled mind" (no ****ing joke). The second guy told me that he didn't have time for useless arguments.
Having exhausted all other avenues of support, I decided to cut out the middle man and go right to the source. I opened a chat box with PureVPN's live support and asked the same questions.
[image: i.imgflip.com]
SOLD