Same issue I am unable to login to my account through my PC. When prompted to login with my password, after entering the correct password it sends me to the two factor authentication screen. I ask for it to send me the 6 digit code and it doesnt ever send and then I try another method which is my security question. Then when I enter thale answer it still doesnt allow me access.. Ive tried to clear my cache but still nothing.. what should I do?
After 2FA fails to send a SMS with the code there is no other option offered to log in. Currently my spouse is completely locked out and staff offers very little help.